Satisfaction from selection to final flooring installation
It is not enough to have a satisfied customer, we want to “create raving fans.” At Above All Hardwood Floors, customer satisfaction, and service is top priority.
Communication
- All jobs have fully outlined written bids.
- All jobs are reviewed with homeowner before any work is started.
- We return all calls within 24 hours.
Schedule
- We’ve never held up a closing due to incomplete work.
- We always schedule enough time and labor to complete the job according to the preset schedule.
- We make great efforts to always meet deadlines.
Customer service
- We make homeowners aware of all positives and negatives of installing, resanding, or buff-n-coating floors.
- At no time do we promise more than we can deliver.
- A foreman is always scheduled to be on the job from start to finish.
- Job sites are always kept very clean.
