"I am very happy with the job.  I am impressed at how you kept to the schedule and everything happened the way I was told.  I have worked with a lot of contractors on my house and they have not kept to the schedule.  The floor looks great!  Please tell the crew what a great job they did.  Thank you."

Hello Frank,

"Just a quick note to say that the floors and borders are beautiful!  Thank you for your persistence in achieving a top quality finish.  You and your staff have always been accommodating and easy to work with.  That is very appreciated, also!"

"Great job! We are very pleased. The new floor matches so nicely, and the existing floor looked brand new. Everyone was very helpful and pleasant to work with."

Dear Frank,

"We are delighted with our new floor. We want to compliment your crews not only on their workmanship but also on their professionalism. We were impressed with their friendly, helpful attitude. It makes a difference and sets your company apart."

"Thanks so much for the great job on our floor! We absolutely love it, and it looks fabulous.
Appreciate the hard work and efforts put forth on a quality job."

Dear Frank,

"I wanted to drop you a line to let “Above All” know what a wonderful staff they have.
Last week, I had my floors refinished.  I certainly had my trepidation about such an involved/messy job. 
I found the crews very considerate of my home and property. 
Paul, who led the team for 2 days, was careful and reassuring.  He was communicative and explained all the processes step by step.  Those two days were followed up by Tim and his crew.  They were equally as considerate.  I was totally pleased with the entire experience.  Needless to say the floors look great.  Congrats to all on a job well done."

Dear Mr. Rusnacko,

"Thank you for your more than generous response to our complaints on the floor.
You did a beautiful job on our floor.  Thank you. We will certainly recommend you to others." 

"Thank you for the beautiful floors! You all did a great job, we are very pleased. You can add us to your huge list of satisfied customers."

Dear Frank,

"I wanted to drop you a line to let “Above All” know what a wonderful staff they have.
Last week, I had my floors refinished.  I certainly had my trepidation about such an involved/messy job. 
I found the crews very considerate of my home and property. 
Paul, who led the team for 2 days, was careful and reassuring.  He was communicative and explained all the processes step by step.  Those two days were followed up by Tim and his crew.  They were equally as considerate.  I was totally pleased with the entire experience.  Needless to say the floors look great.  Congrats to all on a job well done."

"Thanks for the buff and coat. It looks great."

"I am writing this to say thanks for the great work done on my hall. Steve and Brian were pleasant and did their work as professionals should.

The floor is now something to be proud of and I am.  My only complaint is that I can’t afford to have you redo all my other floors. Thanks again for doing the hall and doing such a nice job."

"The floor looks really nice. Tell each crew they did a great job. Everyone was very nice and helpful."

"I would like you to know I could not be more pleased with the floor. In our opinion it is perfect. Your gentlemen doing the work were very prompt and professional. Frank made several extra trips and was always on time. I would highly recommend your company to anyone looking for a quality job."

"The floor looks great!  Thanks for the prompt, on-schedule, professional service."

"Thanks for all your hard work guys!  Awesome job."

"I love the floors!  The oohs and aahhs.  What great fun!"

To: Paul and Mike

"The floors are absolutely gorgeous!  When we are ready to do the rest of the house we hope to have you two again."

"Thanks for all your hard work guys!  Awesome job."

Frank, Brent & All the Guys,

"We just wanted to say thanks to everyone we dealt with at Above All.

We are very pleased with our new floor and you all made the experience a very positive one.  I was rather nervous about how it would look when it was all done and really worried about the mess.  We love the way it looks and the mess was kept to a minimum."

"Brent, you were always very helpful and pleasant to deal with and we appreciate any extra time you spent with us.  The whole team did a great job."

All,

"What an awesome job on our floor!  Outstanding service.  We are thrilled and we'll be happy to recommend you to our friends."

Brent,

"Thanks for everything!  The floors look great!  I really appreciate you working with me on the other stuff.  I will make sure to refer business your way."